Not at all. Many teams rely on informal workarounds, and leaders won't always know every detail of the day to day. The audit starts with what you know, and the listen stage fills in the rest by hearing from your team.

Many consultants deliver a report and move on, leaving your team to work out the rest. I stay with you through the change, coaching your and your leaders as they put it into practice. Because I work with smaller teams, you get my direct attention throughout, not a rotating team of consultants.

That’s very common. The audit helps us find where the biggest friction sits, whether that’s handovers between teams, unclear roles or clunky approvals, and we focus there first. Programs can cover one or two key areas.

I work with teams remotely, wherever they’re based. For Sydney teams, in-person sessions are available too, so you can choose the mix that suits you.

Every engagement starts with a pre-project audit, from $2,400 + GST. From there, programs run as a tailored monthly retainer with a three-month minimum, based on your team size and the number of areas we focus on. You’ll receive a clear proposal with the full investment before anything goes ahead.

No. I come in with no judgment and no hidden motives. One-on-ones and an anonymous survey give everyone a safe way to share what’s really happening, and that’s usually where the best answers are.

Changing how a team works takes time to stick. Three months gives us time to listen, share what we find, design the changes together and coach your team as they put them in place.

Many leaders notice more clarity early on, once the issues are named and the plan is agreed. Lasting change builds through the Design and Guide stages, as your team puts the new ways of working into practice.

That's what the program is built for. Your team helps design every change, and I coach your leaders through implementation, so the new ways of working are theirs. We finish with a review and handover, so you know how to keep them going.

That happens, especially around busy periods. We review progress every fortnight, so we can shift focus if something more pressing comes up. If a bigger change in direction is needed, we’ll agree on the new scope, timeline and investment together before going ahead.

Your team keeps running the new ways of working. If you’d like to keep going, we can talk about what’s next, whether that’s a new program for another team or area, or lighter ongoing support shaped around what you need.

Fill in the short enquiry form with a few details about your team and what’s getting in the way. I’ll be in touch within two business days to book a free 30-minute discovery call. From there, if it feels like a good fit, the next step is a pre-project audit, so we can work out exactly where to focus.

Your main involvement is the two audit sessions, a few one-on-ones, the findings and design sessions, and fortnightly progress updates. We'll agree on a rhythm that fits your workload, so it supports your week rather than taking it over.